Your wellbeing is our priority

On casinoscore Responsible Gambling — Keep it fun, not problematic

Betting is entertainment, not stress. casinoscore believes that for every member, gambling should be a source of enjoyment. That's why we provide the best responsible gambling tools and support.

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The Pillars of Responsible Gambling

Six core principles for safe betting on casinoscore

Age Verification

Casinoscore strictly enforces an 18+ policy. Age is verified at registration and, where necessary, through KYC to ensure no minors access the platform.

Deposit Limits

Set your own daily, weekly, or monthly deposit limits. It's easier to stay within budget and reduces the risk of overspending.

Self-Exclusion

You can suspend or permanently close your account at any time. Choose any duration — from 1 day to permanent.

Session Time Limits

Decide in advance how long each session will last. You'll receive an alert when your time is up and the session will end automatically.

Loss Limits

Betting will automatically stop once you've reached a set loss limit. This protects you from making impulsive decisions that could lead to bigger losses.

Expert Support

If you feel like things are getting out of control, our support team and specialists are always here to help. Support is available in Bengali.


What is responsible gambling and why does it matter?

Responsible gambling means enjoying betting or casino games as a limited form of entertainment — where you stay in control of your time, money, and emotions. For casinoscore, this isn't just about following rules; it's a core part of who we are.

Many people in Bangladesh are deeply passionate about sport. Betting on cricket or football is a popular way to add to the excitement. But when that excitement turns into addiction, it can take a serious toll on your family life, finances, and mental health. That's why casinoscore wants you to play with awareness.

Keep in mind: Betting is not a source of income — it's a form of entertainment. Avoid wagering money that you can't afford to lose, as it could affect your day-to-day life.

Five Principles of Healthy Gambling

Casinoscore's responsible gambling guidelines recommend following five straightforward principles:

  • Set a Budget in Advance: Decide upfront how much you're willing to spend on betting each week or month — and stick to that limit.
  • Set a Time Limit: Set a daily limit on how long you play. Always put family and work first.
  • Don't chase your losses: Don't let emotions drive you to bet more in an attempt to win back what you've lost. That's one of the most common — and costly — mistakes a bettor can make.
  • Don't let it become a habit: If you feel uncomfortable when you're not playing, take that as a warning sign. Step away and take a break immediately.
  • Let the people close to you know: If family or friends are worried about your gambling, listen to them. An outside perspective is often clearer than your own.

What are the signs of gambling addiction?

Gambling addiction is a mental health condition that can affect anyone. Watch out for these signs in yourself or someone close to you:

Chasing losses by betting more to win back what you've lost

Hiding your betting activity from family or friends

Borrowing money or selling assets to fund betting

Neglecting work, family, or studies

Feeling restless, anxious, or irritable when not gambling

Repeatedly trying to cut back on betting without success

Betting to cope with stress or sadness

Only feeling the thrill when betting large amounts

If you identify with more than three of the signs above, please reach out for help today. It's not a sign of weakness — it takes courage and self-awareness to do so.

How do I use casinoscore's protection tools?

Log in to your account and head to the Settings section to easily activate the following tools:

1

Set a Deposit Limit

Go to Account Settings → Responsible Gambling → Deposit Limits to set your daily, weekly, or monthly limit. Increasing a limit requires a 72-hour waiting period, while decreasing one takes effect immediately.

2

Set Session Time Limits

Set a maximum duration for each betting session. You'll get a reminder 15 minutes before time's up, and you'll be automatically logged out when the session ends.

3

Cooling-Off Period

Take a break for anywhere from 1 day to 6 weeks. During this time, you won't be able to log in or place any bets. Your account will be reactivated automatically once the break period ends.

4

Permanent Self-Exclusion

If you feel the problem is serious, you can permanently close your account. Once activated, this cannot be reversed for a minimum of 6 months. You can also do this by emailing support@casinoscore.wine.

5

Reality Check Reminders

A pop-up will appear at set intervals showing how long you've been playing and your wins or losses. It's a nudge to keep you grounded in reality.

Where can I get help?

Breaking free from a gambling addiction is hard, but you don't have to do it alone. Beyond casinoscore's support team, professional help is also available. Remember — asking for help is the bravest step you can take.

Reach out to our support team — they'll assist you with complete confidentiality and without judgment. Email us at support@casinoscore.wine or start a live chat.

🧡 For Family Members: If you believe someone in your family is struggling with a betting addiction, you're welcome to reach out to us. We'll help guide you through the next steps.

Quick Self-Assessment

How has your betting behaviour looked over the past month?

Have you ever placed more bets to try to recover money you've lost?

Has betting caused conflict with family or friends?

Have you spent beyond your betting budget?

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Get Help Now

Our responsible gambling team is available 24/7 to assist you in Bangla.

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Responsible Gambling FAQs

Questions Our Members Ask Most

No. Your balance remains fully protected during any self-exclusion or temporary account suspension. Once your account is reactivated, all your funds will be available to you.

Yes, but increasing your limit requires a 72-hour waiting period for security reasons. Decreasing it, however, takes effect immediately. This is by design — to prevent impulsive over-depositing in the heat of the moment.

Not directly. However, if a family member contacts us, we will assess the situation and take appropriate action. All such requests are handled with complete confidentiality.

Applications to lift a permanent self-exclusion can be submitted after a minimum of 6 months. Each case will be individually assessed, and the account will only be reactivated once clearance is confirmed.

Betting should not be treated as a primary source of income. Most people lose in the long run because the odds are mathematically in the bookmaker's favor. Enjoy betting as entertainment — not as a way to earn.

Safe & Responsible Betting

Gamble Responsibly, Enjoy the Experience

Betting on casinoscore is about safe entertainment, not just wins and losses. Register today and take advantage of our responsible gambling protection tools.

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